Order Fulfillment

All decants are made to order. Orders typically process within two to four business days. 

Postage options and details

 

Orders USPS First Class USPS Priority
$24.99 and under Standard delivery $2.99 Priority delivery $7.95
from $25.00 to $34.99 Standard delivery FREE Priority delivery $9.95
Orders $35.00 – $149.99 Standard delivery FREE Priority delivery $12.95
Orders more than $150 Priority delivery FREE

🌎  Shipping to Canada & Mexico is a flat rate of $9.95 USD for USPS International.

 🌎, 🌍,  &   🌏  Shipping outside North America & Mexico is a flat rate of $13.95 USD for USPS International or $18.95 USD for DHL.

 

 

Business days are Monday through Friday excluding weekends and federal holidays.

 

Domestic USPS mail quotes are 2-5 business days for delivery of USPS first class orders. The Fragrance Decant Boutique™, LLC is not responsible for the delivery times once the order has left our warehouse.

Lost in transit

Please contact us if your item has not arrived within 10 days of your order being placed and we will try and locate it. If the tracking reference shows that your item is still with USPS mail we are required to wait a specified number of days before a claim can be made for a lost item. At that point a claim will be made and a replacement item sent (stock permitting). Where items are out of stock a refund will be made. 

In the event of an order lost in transit the customer is required to cooperate with us and USPS mail in dealing with the claim. Failure to cooperate may invalidate the claim for a lost order. 

General inquiries

For questions regarding your order please send us an email referencing your order number to Orders@DecantBoutique.com and a member from our customer support team will get back with you at our earliest convenience.